Password reset email is not delivered

Incident Report for Replicon

Resolved

This incident has been resolved.

Posted May 02, 2024 - 18:40 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 02, 2024 - 18:16 UTC

Update

We are continuing to work on a fix for this issue.

Posted May 02, 2024 - 16:55 UTC

Identified

We're experiencing an issue on a subset of our swimlanes where the password reset email is not delivered to the user when requested. We have identified the root cause and working on a resolution.

Posted May 02, 2024 - 15:58 UTC

This incident affected: na9, eu1, sb1, sb2, and ap1.