EU1 - Performance Degradation while processing backend work

Incident Report for Replicon

Resolved

This incident has been resolved.
Posted Jan 23, 2025 - 19:51 UTC

Update

We are continuing to monitor for any further issues.
Posted Jan 23, 2025 - 17:06 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 23, 2025 - 15:51 UTC

Update

We are continuing to work on a fix for this issue.
Posted Jan 23, 2025 - 15:16 UTC

Identified

We have identified a performance degradation issue impacting backend processes, which has affected the accuracy of pre-calculated data displayed on certain list pages and reports. The root cause of this issue has been identified, and we are actively working on a resolution to address it at the earliest.
Posted Jan 23, 2025 - 14:49 UTC
This incident affected: eu1.