Resolved -
This incident has been resolved.
Oct 6, 17:15 UTC
Update -
Backlogs have been cleared, and timesheet submission performance has improved. The system has returned to normal, and we are continuing to monitor for any further issues.
Oct 6, 16:04 UTC
Update -
Backlogs have been cleared, and timesheet submission performance is gradually improving. We expect the system to return to normal very soon.
Oct 6, 14:59 UTC
Monitoring -
The system is stable. We are currently working through backlogs related to background jobs and are closely monitoring progress. As these backlogs are cleared, timesheet submission performance is expected to improve and return to normal.
Oct 6, 12:29 UTC
Update -
Logins remain stable, though some users may still experience intermittent slowness when navigating between pages. The system is gradually recovering. In parallel, our teams continue to work on resolving the issue with slow timesheet submissions.
Oct 6, 10:54 UTC
Update -
We are continuing to investigate this issue. Most services remain available, though some users may experience occasional disruptions. We are also continuing to work on resolving the issue with slow timesheet submissions. Further updates will be shared as they become available.
Oct 6, 09:32 UTC
Update -
We are continuing to investigate this issue.
Oct 6, 08:32 UTC
Update -
We are currently investigating intermittent login failures. In parallel, our teams continue to work on resolving the ongoing issue with slow timesheet submissions. We will share further updates as they become available.
Oct 6, 07:32 UTC
Update -
Login performance has recovered. However, some users may still experience slowness when navigating between pages. We are also continuing to work on resolving the issue with slow timesheet submissions. Further updates will be shared as progress is made.
Oct 6, 07:09 UTC
Investigating -
We are investigating a performance issue that is causing slower-than-usual logins and timesheet submissions. Our engineering teams are actively working on identifying the cause. We will provide further updates as soon as more information becomes available.
Oct 6, 06:31 UTC